24/7 emergency call-outs, 365 days a year

Drainage & Liquid Waste Services in Southampton

Grease traps, interceptors, pump stations, drains and flood water handled for businesses, managed sites and homes across Southampton.

Southampton is a port city, with docks, warehouses, industrial estates, a large university population and a city centre packed with restaurants and takeaways. Almost all of it is on mains drainage, so our work here is mostly commercial: grease traps, interceptors, gullies, pump stations and drain clearance.

Much of the city sits low beside the Test and Itchen estuaries, and some areas are built on reclaimed land. Drains on flat, low ground run slowly and silt up more easily, basements and chambers can take on water, and many commercial sites rely on pump stations to move waste and surface water.

We’re SafeContractor, Achilles UVDB and RISQS approved, so we can work on managed and contractor-vetted sites. Our crews are in Hampshire most days and we answer the phone 24 hours a day, 365 days a year.

Our Southampton drainage and waste services

View all services
Southampton
& the docks
Contractor
accredited
Businesses
& landlords
24/7
call-outs
Jet/vac
tankers

What we do for Southampton customers

01
A Clearmasters tanker at a commercial site

Grease traps for restaurants and takeaways

From the city centre to the high streets of Shirley, Portswood and Woolston, food businesses need their grease traps emptied before fat sets hard in the drains. We empty traps on a regular schedule, outside service hours if you prefer, and leave a waste transfer note each time.

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02
Clearmasters engineers and vans at work on a commercial site

Interceptors and gullies

Warehouses, depots, car parks and yards need their interceptors and gullies emptied and cleaned to keep oil and silt out of the drains. Our jet/vac tankers handle both and provide the paperwork for your environmental records.

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03
A submersible pump being lifted out of a pump station

Pump station servicing and repairs

On low-lying sites, pump stations do a lot of work. We service them, test pumps, floats, alarms and control panels, clean the wet well with our confined space teams, and come out day or night if one fails.

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04
Clearmasters drainage vans on site

Drain clearance and CCTV surveys

We clear blocked drains at shops, offices, student lets and homes with high-pressure jetting, and survey them with CCTV to find the cause. Landlords and managing agents get a written report to keep on file.

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Local knowledge

Drainage in Southampton: what to know

A low-lying port city with a lot of commercial drainage.

Low, flat ground

Close to the estuaries, drains have little fall and silt builds up. Regular jetting on commercial sites stops small build-ups turning into blockages.

Fat in the drains

With so many food businesses, fat, oil and grease is a major cause of blockages. A well-maintained grease trap protects your drains and the sewer.

Rented properties

Shared houses and flats can see a lot of blockages. Clear records of drain condition help landlords deal with problems quickly.

Local to you

Areas we cover in and around Southampton

We cover the whole of Southampton and the surrounding towns.

Southampton · city and districts

  • City Centre
  • Shirley
  • Portswood
  • Bitterne
  • Woolston
  • Sholing
  • Millbrook
  • Bassett

Surrounding areas · businesses and homes we cover

  • Totton
  • Eastleigh
  • Chandler’s Ford
  • West End
  • Hedge End
  • Netley
  • Hamble
  • Marchwood
  • Nursling
  • Rownhams
  • Bursledon
  • North Baddesley

Not sure if we cover you?

If you’re anywhere in Southampton, call with your postcode and we’ll confirm.

Call 03333 233566

Why Southampton customers use us

Accredited, equipped and on call

Whether it’s a grease trap in the city centre or a pump station at a depot, here’s what you can expect.

  • Accredited for commercial sites

    SafeContractor, Achilles UVDB and RISQS approved, so we can get onto managed sites and meet your contractor checks.

  • The right kit for the job

    Tankers from 2,000 to 4,000 gallons, jet/vac combination units, CCTV survey kit and confined space teams for pump station wet wells.

  • Trained engineers

    Our engineers and most of our tanker drivers hold current confined space entry certificates, and the engineers carry the most common parts.

  • Day and night, all year

    Emergency call-outs 24 hours a day, 365 days a year, with a real person answering the phone.

  • Paperwork done properly

    A waste transfer note with every collection, and a written report after surveys and services.

  • One call for everything

    Tanks, treatment plants, pump stations, grease traps and drains, all handled by one team.

What our customers say

★★★★★

Turned up on time, cleared the blockage with little fuss and the lads who turned up were professional throughout

Chloe R. Google review
★★★★★

Clearmasters have been emptying and servicing our treatment plant for the last 7 years and their service and quality of work is of a high standard. I would highly recommend them.

Angus C. Google review
★★★★★

Efficient, courteous, customer-facing. Would not hesitate to recommend to others.

Jonathan O. Google review

How it works

What happens when you book

The same simple process for planned maintenance and emergencies.

  1. Step 1

    Tell us what you’ve got

    Call us or book online and tell us about your site and what you need. Let us know about inductions, permits or access in advance.

  2. Step 2

    We come out and do the job

    We arrive with the right vehicle and paperwork. It helps if:

    • there’s space to park a tanker close to the tank, trap or manhole
    • covers and pump station hatches are clear and easy to find
    • we know about any site induction, permit or access code in advance
  3. Step 3

    Paperwork and the next visit

    You get a waste transfer note for everything we take away and a written report after surveys and services. For planned maintenance, we’ll remind you when the next visit is due.

Book online Call 03333 233566

Free, no-obligation quote

Get a quote for your Southampton property

Tell us what you need and we’ll come back with a price for a one-off job or a maintenance contract. If something’s flooding, call us now.

  • Free quotes for one-off jobs and contracts
  • Grease traps, interceptors, pump stations and drains
  • SafeContractor, Achilles UVDB and RISQS approved
Urgent? 03333 233566

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Questions answered

Southampton drainage FAQs

The questions businesses, landlords and homeowners in Southampton ask us most.

How often should our restaurant’s grease trap be emptied?

It depends on the trap’s size and how busy you are. Busy kitchens may need it every few weeks; quieter ones less often. We’ll suggest a schedule and adjust it as we see how quickly it fills.

Do you provide waste transfer notes?

Yes, for every collection. You’ll also get a written report after surveys and services.

Can you work on port or industrial sites with inductions?

Yes. We’re SafeContractor, Achilles UVDB and RISQS approved and used to site inductions and permits to work. Tell us what’s needed when you book.

Our basement floods after heavy rain. Can you help?

Yes. We can pump the water out, then jet and survey the drains to see whether a blockage or defect is making it worse.

Do you clear drains at rented houses and flats?

Yes. We work for landlords and managing agents across the city and can provide a report to keep on file.

Are you available out of hours?

Yes. We answer the phone 24 hours a day, 365 days a year. Call 03333 233566.

Got a different question? Call 03333 233566 or send us a message.

Fully accredited & compliant

We're independently vetted and certified so you can trust who you're letting onto your site.

SafeContractor

Health & safety pre-qualification accreditation, verifying our processes meet recognised safety standards.

RISQS

Railway Industry Supplier Qualification Scheme — approved to work safely within the rail industry supply chain.

Achilles UVDB

Utilities Vetting Database membership, confirming we meet the utilities sector's supply chain standards.

Trading Standards Approved

Vetted and approved under the local authority's trusted trader scheme for honesty and fair dealing.

NADC Member

Members of the National Association of Drainage Contractors, the UK trade body for the drainage industry.

Registered Waste Carrier

Registered with the Environment Agency, so your waste is handled and disposed of fully within the law.

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