CLEARMASTERS
Blocked drains and CCTV surveys
We clear blocked drains at homes and businesses across Hythe and the Waterside, and survey them with CCTV to find the cause when problems come back. You get a written report with photos.
Learn moreHythe sits on the western shore of Southampton Water, between the docks across the water and the New Forest behind it. The Waterside around it is a mix of residential towns like Dibden Purlieu and Holbury, big industrial sites around Fawley and Marchwood, and quiet forest-edge countryside towards Beaulieu, Exbury and Lepe.
That mix shapes our work. In the towns, it’s blocked drains, CCTV surveys and pump stations. On industrial and commercial sites, it’s interceptors, gullies and tanker work under strict site rules, where our SafeContractor and Achilles UVDB approvals matter. Out in the countryside, many homes are on septic tanks, cesspits and treatment plants.
Our crews are in Hampshire most days and we answer the phone 24 hours a day, 365 days a year.
Our Hythe and Waterside drainage services
View all services
Blocked Drains & CCTV Surveys
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Gullies & Interceptors
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Septic Tank & Cesspit Emptying
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Treatment Plant Servicing
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Pump Station Servicing
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Flood & Groundwater Removal
Learn moreCovering Hythe
& villages
& villages
24/7
call-outs
call-outs
Homes &
businesses
businesses
Waste transfer
notes
notes
Own tanker
fleet
fleet
What we do for Hythe and Waterside customers
Interceptors and industrial sites
Industrial and commercial sites need their interceptors and gullies emptied and cleaned to keep oil and silt out of the drains. We’re used to inductions, permits to work and strict site rules, and provide waste transfer notes for every load.
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Septic tanks towards the forest
Homes and farms towards Beaulieu, Exbury, Lepe and the forest edge are often off the mains. We empty septic tanks and cesspits and service treatment plants, and we’re used to forest lanes and soft verges.
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Pump station servicing
Low ground by the water means many sites and estates rely on pump stations. We service them, test the pumps and alarms, and come out day or night if one fails.
Learn moreLocal knowledge
Drainage around Hythe: what to know
Waterside towns, industry and the forest edge, all within a few miles.
Low coastal ground
Close to Southampton Water, ground is low and flat. Drains run slowly and some properties rely on pumps to reach the sewer.
Industrial site rules
Work on industrial sites needs approved contractors, inductions and permits. We arrange these in advance.
New Forest National Park
Homes towards Beaulieu and Exbury are inside the national park, where new or replacement drainage may need park authority planning permission.
Local to you
Areas we cover in and around Hythe
We cover Hythe and the whole of the Waterside, from Marchwood to Calshot and the forest edge.
Hythe · town and nearby
- Hythe
- Dibden
- Dibden Purlieu
- Applemore
- Butts Ash
Surrounding areas · including homes on septic tanks
- Marchwood
- Totton
- Holbury
- Fawley
- Blackfield
- Langley
- Calshot
- Beaulieu
- Exbury
- Lepe
- Ashurst
- Colbury
Not sure if we cover you?
If you’re anywhere on the Waterside, call with your postcode and we’ll confirm.
Nearby areas
Why Hythe customers use us
Approved for industrial sites, at home in the forest
Whether it’s an interceptor on an industrial site or a cesspit near Exbury, here’s what you can expect.
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Accredited for commercial sites
SafeContractor, Achilles UVDB and RISQS approved, so we can get onto managed sites and meet your contractor checks.
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The right kit for the job
Tankers from 2,000 to 4,000 gallons, jet/vac combination units, CCTV survey kit and confined space teams for pump station wet wells.
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Trained engineers
Our engineers and most of our tanker drivers hold current confined space entry certificates, and the engineers carry the most common parts.
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Paperwork done properly
A waste transfer note with every collection, and a written report after surveys and services.
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Day and night, all year
Emergency call-outs 24 hours a day, 365 days a year, with a real person answering the phone.
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One call for everything
Tanks, treatment plants, pump stations, grease traps and drains, all handled by one team.
What our customers say
9.84/10
Checkatrade
From 134 reviews · Read them
4.9/5
From 63 reviews · Read them
Scores as of September 2026
★★★★★Had a very good experience with Clear Masters. They provide an excellent, professional service, friendly and helpful, on time as per the agreed price
Richard G. Google review
★★★★★I have used this business for several years now and they have consistently provided outstanding service.. Every member of staff has been friendly, competent and professional. Very impressive.
★★★★★Came out within an hour on an emergency call out. Great service. Fast reliable reasonable prices. Highly Recommended
How it works
What happens when you book
The same simple process for every job.
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Step 1
Tell us what you’ve got
Call us or book online and tell us what you need. For industrial sites, let us know about inductions and permits so we can arrange them in advance.
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Step 2
We come out and do the job
We send the right vehicle for the job. It helps if:
- there’s room to park a tanker close to the tank, trap or manhole
- lids, covers and hatches are clear and easy to find
- you tell us about narrow access, gates or site rules before we arrive
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Step 3
Paperwork and the next visit
You get a waste transfer note for anything we take away, and a written report after a survey or service. If it’s a regular job, we’ll remind you when the next one is due.
Free, no-obligation quote
Get a quote for your Hythe property
Tell us what you need and we’ll come back with a price. If something’s overflowing or flooding, call us now.
- Free quotes for one-off jobs and contracts
- Drains, interceptors, pump stations and septic tanks
- Approved for contractor-vetted sites
Urgent?
03333 233566
Questions answered
Hythe and Waterside drainage FAQs
What homeowners and businesses around Hythe ask us most.
Can you work on industrial sites with strict access rules?
Yes. We’re SafeContractor, Achilles UVDB and RISQS approved and used to inductions and permits to work. Tell us what’s needed when you book.
Do you empty septic tanks around Beaulieu and Exbury?
Yes. Many homes towards the forest and the coast are off the mains, and we empty septic tanks and cesspits and service treatment plants there.
Our drains are slow. Is it because the ground is flat?
It can be part of it. Drains on flat ground have little fall, so silt and fat settle more easily. Jetting clears them, and a CCTV survey shows if there’s also damage.
Do I need permission to replace my septic tank in the national park?
You may need planning permission from the New Forest National Park Authority, and the new system must meet the Environment Agency’s rules. Check before starting.
Do you service pump stations on the Waterside?
Yes, for homes, estates and commercial sites. We test, clean and repair them and respond 24/7 if one fails.
Can you come out at night?
Yes. We answer the phone 24 hours a day. Call 03333 233566 and we’ll tell you when we can be there.
Got a different question? Call 03333 233566 or send us a message.
Fully accredited & compliant
We're independently vetted and certified so you can trust who you're letting onto your site.
SafeContractor
Health & safety pre-qualification accreditation, verifying our processes meet recognised safety standards.
RISQS
Railway Industry Supplier Qualification Scheme — approved to work safely within the rail industry supply chain.
Achilles UVDB
Utilities Vetting Database membership, confirming we meet the utilities sector's supply chain standards.
Trading Standards Approved
Vetted and approved under the local authority's trusted trader scheme for honesty and fair dealing.
NADC Member
Members of the National Association of Drainage Contractors, the UK trade body for the drainage industry.
Registered Waste Carrier
Registered with the Environment Agency, so your waste is handled and disposed of fully within the law.