Pump station servicing for estates and management companies, and drain clearance and surveys for homes and businesses in Hedge End and Botley.
Hedge End has grown from a village into a sizeable town in a few decades, and new homes are still going up around it, at Boorley Green, Botley and Bursledon. With that much new building comes a lot of new drainage, and plenty of it isn’t looked after by the water company: private pump stations, shared drains and sustainable drainage systems managed by residents’ companies.
That’s much of our work here. We service pump stations for management companies, clear and survey drains on estates of every age, and look after the retail and commercial sites around the motorway junction. Further out, towards Durley and Curdridge, a few homes are on septic tanks and treatment plants too.
Our crews are in Hampshire most days, and we answer the phone 24 hours a day, 365 days a year.
Pump stations on residential estates need regular servicing: testing the pumps, floats and alarms, checking the control panel and cleaning out the wet well. We do this for management companies across the area and send a report after every visit. If one fails, we come out 24/7.
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We clear blocked drains at homes and businesses with high-pressure jetting. On newer estates, we can tell you whether the blockage is in your drain or a shared one, so the right person deals with it.
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A camera survey shows the condition of your drains. On new builds it can reveal debris or damage left from construction; on older homes it shows cracks, roots and displaced joints.
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Retail parks, restaurants and business units need gullies, interceptors and grease traps cleaned regularly. We set up a schedule and provide waste transfer notes for every visit.
Learn moreLocal knowledge
New estates, new drainage, and new responsibilities.
Many new estates have a pump station that hasn’t been adopted by the water company. The management company is responsible until it is.
New developments often have ponds, swales and soakaways for surface water. These also need maintenance, usually through the management company.
If your drains block soon after moving in, a CCTV survey can show whether there’s a construction defect.
Local to you
We cover Hedge End and the surrounding towns and villages between Southampton and Fareham.
Hedge End · town and nearby
Surrounding areas · homes and businesses we cover
If you’re in or around Hedge End, call with your postcode and we’ll confirm.
Why Hedge End customers use us
Whether it’s a pump station on a new estate or a blocked drain at home, here’s what you can expect.
Our engineers and most of our tanker drivers hold current confined space entry certificates, and the engineers carry the most common parts.
SafeContractor, Achilles UVDB and RISQS approved, so we can get onto managed sites and meet your contractor checks.
A waste transfer note with every collection, and a written report after surveys and services.
Emergency call-outs 24 hours a day, 365 days a year, with a real person answering the phone.
Tanks, treatment plants, pump stations, grease traps and drains, all handled by one team.
We’ve been emptying tanks and servicing systems since long before most of the kit on the market existed.
Checkatrade
From 134 reviews · Read them
From 63 reviews · Read them
Scores as of September 2026
★★★★★Clearmasters have emptied our Septic Tank for many years. It is not an easy placed tank to get to but the chaps manage perfectly. I find them very efficient, friendly and polite. Thank you Valerie Wise
Valerie W. Google review
★★★★★So glad we found them. The team was professional, courteous and helpful. They came the next day and pricing is way more competitive than a national chain. Will be using them again in a year's time to service the pump. Thanks again!
★★★★★We've been using Clearmasters for several years now and they've been great. We're in a tricky area to get to but they always make a plan without complaint. Great team! Highly Recommended.
How it works
The same simple process for every job.
Step 1
Call us or book online and tell us what you need. Management companies: tell us how many pump stations you’re responsible for and we’ll suggest a service plan.
Step 2
We send the right vehicle and engineers. It helps if:
Step 3
You get a written report after every service or survey, and a waste transfer note for anything we take away. For service plans, we’ll remind you when the next visit is due.
Free, no-obligation quote
Tell us what you need and we’ll come back with a price. If something’s overflowing or an alarm is going off, call us now.
Questions answered
The questions residents and management companies around Hedge End ask us most.
Ask residents to cut back on water use and call us on 03333 233566. We can empty the chamber to stop it overflowing while we find and fix the fault.
We test each pump, the floats and the high-level alarm, check the control panel, inspect the chamber and clean out debris and fat. You get a written report with anything that needs attention.
Ask your management company or check your property’s purchase paperwork. The water company can also confirm whether it’s on their asset list.
Yes. We’ll clear the blockage and survey the drain with CCTV. If there’s a construction defect, the report can support a claim with the builder or warranty provider.
Yes. We clean gullies and interceptors and empty grease traps for retail parks, restaurants and business units.
Yes. We answer the phone 24 hours a day, 365 days a year. Call 03333 233566.
Got a different question? Call 03333 233566 or send us a message.
We're independently vetted and certified so you can trust who you're letting onto your site.
Health & safety pre-qualification accreditation, verifying our processes meet recognised safety standards.
Railway Industry Supplier Qualification Scheme — approved to work safely within the rail industry supply chain.
Utilities Vetting Database membership, confirming we meet the utilities sector's supply chain standards.
Vetted and approved under the local authority's trusted trader scheme for honesty and fair dealing.
Members of the National Association of Drainage Contractors, the UK trade body for the drainage industry.
Registered with the Environment Agency, so your waste is handled and disposed of fully within the law.
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