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Pump Station Servicing & Repairs in Crawley

Servicing, repairs and alarm call-outs for pump stations at homes, housing developments and business sites across Crawley.

Crawley has been growing for more than seventy years, and it hasn’t stopped. Each wave of building has put homes on new ground, from the first neighbourhoods to recent ones such as Forge Wood, and not every plot falls neatly towards the sewer. Where it doesn’t, a pump station does the lifting, usually out of sight under a lid and a small kiosk.

Some of these stations serve a single house or a short row of homes. Others take sewage from a whole development or a group of business units, and those are often looked after by a management company. Either way, a station that never gets serviced will let you down sooner or later, and it rarely picks a convenient moment.

We service pump stations for homeowners, managing agents and businesses across the town. Working in a wet well means entering a confined space, and our engineers and most of our drivers are certified to do that safely. Alarm calls are answered around the clock on 03333 233566, whether it’s a Sunday morning or the middle of the night.

What's included

What we check at every visit

A full look at the parts that keep sewage moving.

  • Non-return valves

    We check the valves stop sewage running back into the chamber after each pump cycle.

  • Cover and access

    The chamber cover and its frame are checked so the station is safe to open and safe to walk past.

  • A written report

    You get a record of what we found and anything that needs attention.

  • Control panel checked

    The panel is checked for faults, correct settings and anything likely to make it trip.

  • Run times and starts

    We look at how often the pumps start and how long they run, which can show leaks, infiltration or wear.

  • Guide rails and chains

    We check the guide rails and lifting chains, so pumps can be lifted out safely when they need work.

Breakdowns and desilting

01
A Clearmasters tanker with its hose run out to a chamber

Low ground by the streams

Parts of Crawley lie on low ground beside the Gatwick Stream, Ifield Brook and the upper Mole, and the town has flooded several times, including in 2000 and the winter of 2013 to 2014. Heavy rain can push surface water into chambers and kiosks, and a station near a stream can be overwhelmed if its pumps are already worn.

After a flood, it’s worth having the pumps, floats and panel checked. If silt has settled in the wet well, we can empty the chamber by tanker and get it running cleanly again.

Learn more
02
Clearmasters engineers and vans at work on a site

Who is responsible?

A pump station serving one property is the owner’s responsibility. On private estates it’s usually the management company or the residents jointly, and some stations have since been adopted by the water company.

If you’re not sure, check your deeds or management pack, or ask us and we’ll help you find out.

Learn more

Local to you

Pump station servicing around Crawley

We service pump stations right across Crawley, including Three Bridges, Pound Hill, Maidenbower, Forge Wood, Ifield and Tilgate, and on the business estates around the town. We also look after stations at homes and farms in Copthorne, Charlwood, Rusper and Pease Pottage. See the full Crawley area list.

Other services in Crawley

We look after the whole system, not just one part of it.

Related services

Call 03333 233566

What our customers say

9.84/10

Checkatrade

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4.9/5

Google

From 63 reviews · Read them

Scores as of October 2026

★★★★★

Friendly, efficient and helpful, also gave good practical advice

Checkatrade review Checkatrade · RH10
★★★★★

Excellent service from start to finish. The team came out to empty our septic tank and were professional, efficient, and clearly knew exactly what they were doing. They arrived when expected, got the job done quickly and thoroughly, and left everything clean and tidy afterwards. It’s refreshing to deal with a company that provides such reliable service and takes real pride in doing the job properly.

Checkatrade review Checkatrade · RH6
★★★★★

Fantastic service, emptied cesspit. Turned up on time and was extremely thorough. Would recommend

Checkatrade review Checkatrade · RH6
Read all our reviews

Free, no-obligation quote

Get a quote for your pump station in Crawley

A few details are all we need. If the alarm is going off, call us straight away.

  • Planned servicing and contracts
  • Repairs, pumps and control panels
  • Alarm call-outs 24/7
Emergency? 03333 233566

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Questions answered

Pump station servicing FAQs

Do business units in Crawley need their pump stations serviced?

Yes, if the site drains through one. A failed pump on a business site can back sewage up into toilets and kitchens and close the building for the day. We can set up planned servicing at times that suit the site, and give you a written report for your maintenance records.

Can you set up a regular service contract?

Yes. We set up planned servicing for homeowners, management companies and businesses, with reminders and a written report after every visit.

Why do the pumps keep tripping?

Common causes are wipes and rags wrapping around the impellers, worn pumps, damp in the kiosk or a fault in the panel. A service usually finds the cause, and we’ll explain how to stop it happening again.

Can flooding from the Gatwick Stream affect my pump station?

It can, if your home or site is close to the stream. Flood water can get into the wet well and overload the pumps, and water in the kiosk can damage the control panel. Once the levels drop, have the station checked and cleaned so you know it will cope next time.

What shouldn’t go down the drain to a pump station?

Wet wipes, sanitary products, cotton buds, fat and cooking oil cause most blockages. Even wipes sold as flushable can wrap around pump impellers. Keeping them out is the cheapest way to avoid call-outs.

Do you work on pump stations for businesses?

Yes. We service and repair pump stations at business parks, farms, holiday sites and commercial premises as well as homes and estates.

Got a different question? Call 03333 233566 or send us a message.

Fully accredited & compliant

We're independently vetted and certified so you can trust who you're letting onto your site.

SafeContractor

Health & safety pre-qualification accreditation, verifying our processes meet recognised safety standards.

RISQS

Railway Industry Supplier Qualification Scheme — approved to work safely within the rail industry supply chain.

Achilles UVDB

Utilities Vetting Database membership, confirming we meet the utilities sector's supply chain standards.

Trading Standards Approved

Vetted and approved under the local authority's trusted trader scheme for honesty and fair dealing.

NADC Member

Members of the National Association of Drainage Contractors, the UK trade body for the drainage industry.

Registered Waste Carrier

Registered with the Environment Agency, so your waste is handled and disposed of fully within the law.

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