24/7 emergency call-outs, 365 days a year

Drainage & Septic Tank Services in Basingstoke

Drains, interceptors, pump stations and grease traps for Basingstoke’s homes and businesses, and septic tanks and treatment plants in the villages around it.

Basingstoke is one of the largest towns in Hampshire, with big business parks, industrial estates, retail sites and housing estates built mostly since the 1960s. In town, our work is mainly commercial and drainage: interceptors and gullies, pump stations, grease traps and blocked drains.

The countryside around Basingstoke is very different. Villages such as Preston Candover, Dummer, Upton Grey, Mapledurwell and Ellisfield, and the farms between them, often rely on septic tanks, cesspits and treatment plants. Much of it is on chalk, which drains well but feeds the groundwater, and the River Loddon rises in the town.

One team covers both, from interceptor cleaning on an industrial estate to a treatment plant service at a farmhouse. Our crews are in Hampshire most days and we’re available 24 hours a day, 365 days a year.

Our Basingstoke drainage and waste services

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Covering Basingstoke
& villages
24/7
call-outs
Homes &
businesses
Waste transfer
notes
Own tanker
fleet

What we do for Basingstoke customers

01
Clearmasters engineers and vans at work on a commercial site

Interceptors and gullies on business sites

Industrial estates, depots and business parks need their interceptors emptied and gullies cleaned to keep oil and silt out of the drains. Our jet/vac tankers do both, and every collection comes with a waste transfer note for your records.

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02
Clearmasters drainage vans on site

Drain clearance and CCTV surveys

We clear blocked drains at homes, offices and commercial units with high-pressure jetting, and survey them with CCTV when a problem keeps coming back. You get a written report with photos.

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03
A submersible pump being lifted out of a pump station

Pump station servicing

Pump stations are common on business parks and estates around Basingstoke. We service them on a schedule, test the pumps, floats and alarms, and come out 24/7 when one fails.

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04
A Clearmasters tanker emptying a tank at a rural property

Septic tanks and treatment plants in the villages

In the villages around Basingstoke, we empty septic tanks and cesspits, and service and repair treatment plants. We’ll check the system while we’re there and tell you if anything needs attention.

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Local knowledge

Drainage around Basingstoke: what to know

A big commercial town with a rural, chalk landscape all around it.

Business park drainage

Interceptors and pump stations on commercial sites need regular maintenance and records. A planned contract keeps it simple.

Chalk and groundwater

The villages south of the town are largely on chalk, which feeds the groundwater. Near drinking water sources, new discharges to ground may need a permit.

Estates from the 1960s on

Many of the town’s estates are now 50 years or more old. Ageing pipes, roots and shared drains are common causes of blockages.

Local to you

Areas we cover in and around Basingstoke

We cover Basingstoke and the villages of north Hampshire around it.

Basingstoke · town and neighbourhoods

  • Basingstoke
  • Chineham
  • Old Basing
  • Brighton Hill
  • Hatch Warren
  • Popley
  • Lychpit

Surrounding villages · where septic tanks and treatment plants are common

  • Oakley
  • Dummer
  • North Waltham
  • Preston Candover
  • Ellisfield
  • Cliddesden
  • Upton Grey
  • Mapledurwell
  • Sherborne St John
  • Bramley
  • Kingsclere
  • Overton

Not sure if we cover you?

If you’re in or around Basingstoke, call with your postcode and we’ll confirm.

Call 03333 233566

Why Basingstoke customers use us

One team for business parks and farmhouses

Whether it’s an interceptor on an industrial estate or a cesspit near Ellisfield, here’s what you can expect.

  • Accredited for commercial sites

    SafeContractor, Achilles UVDB and RISQS approved, so we can get onto managed sites and meet your contractor checks.

  • One call for everything

    Tanks, treatment plants, pump stations, grease traps and drains, all handled by one team.

  • The right kit for the job

    Tankers from 2,000 to 4,000 gallons, jet/vac combination units, CCTV survey kit and confined space teams for pump station wet wells.

  • Paperwork done properly

    A waste transfer note with every collection, and a written report after surveys and services.

  • Day and night, all year

    Emergency call-outs 24 hours a day, 365 days a year, with a real person answering the phone.

  • 34 years in drainage

    We’ve been emptying tanks and servicing systems since long before most of the kit on the market existed.

What our customers say

★★★★★

We've been using Clearmasters for several years now and they've been great. We're in a tricky area to get to but they always make a plan without complaint. Great team! Highly Recommended.

Trevor M. Google review
★★★★★

Had a very good experience with Clear Masters. They provide an excellent, professional service, friendly and helpful, on time as per the agreed price

Richard G. Google review
★★★★★

I have used this business for several years now and they have consistently provided outstanding service.. Every member of staff has been friendly, competent and professional. Very impressive.

Antony A. Google review

How it works

What happens when you book

The same simple process for planned maintenance, one-off jobs and emergencies.

  1. Step 1

    Tell us what you’ve got

    Call us or book online and tell us what you need. For commercial sites, let us know about inductions, permits or access in advance.

  2. Step 2

    We come out and do the job

    We send the right vehicle for the job. It helps if:

    • there’s room to park a tanker close to the tank, trap or manhole
    • lids, covers and hatches are clear and easy to find
    • you tell us about narrow access, gates or site rules before we arrive
  3. Step 3

    Paperwork and the next visit

    You get a waste transfer note for anything we take away, and a written report after a survey or service. If it’s a regular job, we’ll remind you when the next one is due.

Book online Call 03333 233566

Free, no-obligation quote

Get a quote for your Basingstoke property

Tell us what you need and we’ll come back with a price, from a one-off visit to a maintenance contract. If something’s flooding, call us now.

  • Free quotes for one-off jobs and contracts
  • Interceptors, drains, pump stations and grease traps
  • Septic tanks and treatment plants in the villages
Urgent? 03333 233566

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Questions answered

Basingstoke drainage FAQs

The questions businesses and homeowners in and around Basingstoke ask us most.

Do you offer planned maintenance for business sites?

Yes. We can set up a schedule for interceptors, gullies, pump stations and grease traps, with waste transfer notes and reports after every visit.

How do I know if my interceptor needs emptying?

It should be inspected regularly, typically every six months, and emptied when oil or silt reaches the level the manufacturer specifies. We can inspect it and tell you.

Do you empty septic tanks in the villages around Basingstoke?

Yes. We empty septic tanks and cesspits and service treatment plants in villages all around the town.

Do I need a permit for a new soakaway on the chalk?

Possibly. If you’re close to a drinking water source, a new discharge to ground may need an Environment Agency permit. Check the rules on GOV.UK before you start.

Our drains keep blocking at the office. Can you find out why?

Yes. We’ll clear the blockage and survey the drain with CCTV to find the cause, whether it’s roots, damage or something being flushed that shouldn’t be.

Can you come out out of hours?

Yes. We answer the phone 24 hours a day, 365 days a year. Call 03333 233566.

Got a different question? Call 03333 233566 or send us a message.

Fully accredited & compliant

We're independently vetted and certified so you can trust who you're letting onto your site.

SafeContractor

Health & safety pre-qualification accreditation, verifying our processes meet recognised safety standards.

RISQS

Railway Industry Supplier Qualification Scheme — approved to work safely within the rail industry supply chain.

Achilles UVDB

Utilities Vetting Database membership, confirming we meet the utilities sector's supply chain standards.

Trading Standards Approved

Vetted and approved under the local authority's trusted trader scheme for honesty and fair dealing.

NADC Member

Members of the National Association of Drainage Contractors, the UK trade body for the drainage industry.

Registered Waste Carrier

Registered with the Environment Agency, so your waste is handled and disposed of fully within the law.

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