CLEARMASTERS
Blocked drains in terraced streets
We clear blocked drains in terraces and flats with high-pressure jetting and help you work out whether the problem is in your drain or a shared one.
Learn moreChatham is at the heart of the Medway Towns, with Rochester, Gillingham and Strood alongside. Long streets of Victorian terraces climb the hills above the river, there are busy high streets and takeaways, and industrial estates around the old dockyard and beyond. It’s all on mains drainage, so our work here is drains, grease traps and interceptors.
Terraced houses often share drains that run behind or beneath them, and many have been split into flats. Steep streets and tight parking make access part of the job. On the Hoo Peninsula to the north, villages such as High Halstow, Cliffe, Cooling and Allhallows have homes, farms and holiday parks with private drainage.
Our crews work in Kent most days and we answer the phone 24 hours a day, 365 days a year.
Our Chatham drainage services
View all services
Blocked Drains & CCTV Surveys
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Grease Traps & Commercial Waste
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Gullies & Interceptors
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Septic Tank Surveys
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Septic Tank & Cesspit Emptying
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Pump Station Servicing
Learn moreCovering Chatham
& villages
& villages
24/7
call-outs
call-outs
Homes &
businesses
businesses
Waste transfer
notes
notes
Own tanker
fleet
fleet
What we do for Chatham customers
Grease traps for takeaways and restaurants
The Medway Towns have a lot of takeaways and restaurants, and each one needs its grease trap emptied before fat reaches the drains. We set up a schedule and leave a waste transfer note every time.
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Interceptors and gullies on industrial estates
Industrial estates and depots need interceptors emptied and gullies cleaned. Our jet/vac tankers handle both, with waste transfer notes for your records.
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Septic tanks on the Hoo Peninsula
In the villages, farms and holiday parks on the Hoo Peninsula, we empty septic tanks and cesspits and service pumps and treatment plants.
Learn moreLocal knowledge
Drainage in Chatham: what to know
Hills of terraces, busy high streets and the river.
Shared terrace drains
Many terraces share a drain run. A blockage in a shared section is usually the water company’s responsibility.
Steep streets
Parking and access can be tight. Tell us about it when you book and we’ll plan the right vehicle.
The Hoo Peninsula
Flat marsh and farmland north of the Medway, with many homes and holiday parks off the mains.
Local to you
Areas we cover in and around Chatham
We cover Chatham, the Medway Towns and the Hoo Peninsula.
Medway Towns · and neighbourhoods
- Chatham
- Rochester
- Gillingham
- Strood
- Walderslade
- Lordswood
- Rainham
- Luton
Surrounding areas · including homes on septic tanks
- Hoo St Werburgh
- High Halstow
- Cliffe
- Cooling
- Allhallows
- Grain
- Upnor
- Frindsbury
- Borstal
- Wigmore
- Bluebell Hill
- Burham
Not sure if we cover you?
If you’re anywhere in Medway, we cover you. Call with your postcode and we’ll confirm.
Nearby areas
Why Chatham customers use us
Set up for busy towns and industrial sites
Whether it’s a blocked drain in a terrace or an interceptor on an industrial estate, here’s what you can expect.
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Day and night, all year
Emergency call-outs 24 hours a day, 365 days a year, with a real person answering the phone.
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Accredited for commercial sites
SafeContractor, Achilles UVDB and RISQS approved, so we can get onto managed sites and meet your contractor checks.
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The right kit for the job
Tankers from 2,000 to 4,000 gallons, jet/vac combination units, CCTV survey kit and confined space teams for pump station wet wells.
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Paperwork done properly
A waste transfer note with every collection, and a written report after surveys and services.
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One call for everything
Tanks, treatment plants, pump stations, grease traps and drains, all handled by one team.
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34 years in drainage
We’ve been emptying tanks and servicing systems since long before most of the kit on the market existed.
What our customers say
9.84/10
Checkatrade
From 134 reviews · Read them
4.9/5
From 63 reviews · Read them
Scores as of September 2026
★★★★★Clearmasters have been emptying and servicing our treatment plant for the last 7 years and their service and quality of work is of a high standard. I would highly recommend them.
Angus C. Google review
★★★★★Efficient, courteous, customer-facing. Would not hesitate to recommend to others.
★★★★★I've used Clearmasters for at least 10 years and always find them reliable, helpful, knowledgable and great at what is a really unpleasant job! I won't use anyone else.
How it works
What happens when you book
The same simple process for every job.
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Step 1
Tell us what you’ve got
Call us or book online and tell us what’s happening. For businesses, let us know the best time to attend.
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Step 2
We come out and do the job
We send the right van or tanker. It helps if:
- you tell us about parking restrictions or a loading bay we can use
- manhole covers and gullies are clear of bins, cars and stock
- we know about shared drains or other flats affected
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Step 3
Paperwork and the next visit
You get a waste transfer note for anything we take away, and a written report after a survey or service. If it’s a regular job, we’ll remind you when the next one is due.
Free, no-obligation quote
Get a quote for your Chatham property
Tell us what you need and we’ll come back with a price. If something’s overflowing, call us now.
- Free quotes for one-off jobs and contracts
- Drains, grease traps and interceptors
- Reports for landlords and agents
Urgent?
03333 233566
Questions answered
Chatham drainage FAQs
What homeowners, landlords and businesses in Medway ask us most.
Who is responsible for a blocked drain behind our terrace?
Drains shared by more than one property are usually the water company’s. We can find the blockage and tell you whose it is.
How often should a takeaway’s grease trap be emptied?
Busy takeaways may need it every few weeks. We’ll suggest a schedule based on your trap and how busy you are.
Do you clean interceptors on Medway’s industrial estates?
Yes, with waste transfer notes for your records.
Do you cover the Hoo Peninsula?
Yes. We empty septic tanks and cesspits and service pumps for homes, farms and holiday parks across the peninsula.
Can you work around parking restrictions?
Yes. Tell us about parking when you book and we’ll plan the vehicle and timing.
Are you available out of hours?
Yes. We answer the phone 24 hours a day, 365 days a year. Call 03333 233566.
Got a different question? Call 03333 233566 or send us a message.
Fully accredited & compliant
We're independently vetted and certified so you can trust who you're letting onto your site.
SafeContractor
Health & safety pre-qualification accreditation, verifying our processes meet recognised safety standards.
RISQS
Railway Industry Supplier Qualification Scheme — approved to work safely within the rail industry supply chain.
Achilles UVDB
Utilities Vetting Database membership, confirming we meet the utilities sector's supply chain standards.
Trading Standards Approved
Vetted and approved under the local authority's trusted trader scheme for honesty and fair dealing.
NADC Member
Members of the National Association of Drainage Contractors, the UK trade body for the drainage industry.
Registered Waste Carrier
Registered with the Environment Agency, so your waste is handled and disposed of fully within the law.