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Pump Station Maintenance in Reigate

Servicing, repairs and wet well cleaning for domestic and commercial pump stations across Reigate and Redhill.

Reigate is built across a ridge of greensand, with Reigate Hill and the Downs above it and the clay lowlands below. On ground like that, plenty of homes sit lower than the sewer in the road. Houses below street level, garden annexes and basement rooms with a toilet or shower usually rely on a small pump station to lift their waste.

Larger pump stations serve newer housing, offices, schools and business units around Reigate and Redhill. More people depend on these, and they handle heavier flows, so a planned service each year, or more often for busy sites, is sensible. A failed pump on a shared site affects every home or unit connected to it, not just one.

Our engineers test pumps, float switches and alarms, look over the control panel and clean out the wet well with one of our jetting tankers. They hold confined space entry certificates, so they can work safely inside larger chambers. We provide a waste transfer note whenever we take anything away.

What's included

What a pump station service covers

From the kiosk to the bottom of the wet well.

  • Control panel checked

    The panel is checked for faults, correct settings and anything likely to make it trip.

  • Floats and brackets

    Floats are checked for free movement, and their brackets and chains for wear and corrosion.

  • Cover and access

    The chamber cover and its frame are checked so the station is safe to open and safe to walk past.

  • A written report

    You get a record of what we found and anything that needs attention.

  • Advice on what goes in

    If wipes and fat are causing trouble, we’ll explain what to tell residents or staff.

  • Non-return valves

    We check the valves stop sewage running back into the chamber after each pump cycle.

Breakdowns and desilting

01
Clearmasters engineers and vans at work on a site

Basements and lower-ground rooms

Many of Reigate’s larger period houses have had cellars and lower-ground floors turned into living space. A shower or toilet down there usually sits below the drain, so a compact pump lifts the waste. These small units are easy to forget until a smell or a flood brings them to light.

Wipes, fat and hair are what usually stop them. A yearly service keeps the impeller clear and proves the alarm works. If a pump has already failed, we can empty the chamber and fit a replacement. We can also add a high-level alarm if the unit doesn’t already have one.

Learn more
02
A submersible pump being lifted out of a pump station

Emptying and desilting

Silt, grit and fat settle at the bottom of the wet well over time and can clog pumps and floats. We empty and desilt pump stations with our own tankers, jetting the chamber clean so the pumps have a clear run.

It’s often worth doing this at the same time as a service.

Learn more

Local to you

Pump station maintenance around Reigate

We maintain pump stations across Reigate, Redhill, Earlswood, Woodhatch, Meadvale, South Park, Merstham, Kingswood and Salfords, for homes and businesses alike. We work on small basement and garden units as well as larger pump stations on developments and business sites, and we can set up a regular service so nothing is missed. See the full Reigate area list.

Other services in Reigate

We look after the whole system, not just one part of it.

Related services

Call 03333 233566

What our customers say

9.84/10

Checkatrade

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4.9/5

Google

From 63 reviews · Read them

Scores as of October 2026

★★★★★

Clearmasters always carry out the periodic emptying of the septic tank, on time and with no inconvenience to ourselves. Invoicing is via e-mail with all the back up information provided. We have been using Clearmasters for many years and have never had any issues. Friendly, reliable people to deal with

Checkatrade review Checkatrade · RH1
★★★★★

Manhole overflowing to street. Arrived at site same day a few hours after my urgent phone call. Appropriate equipment (suction tanker) and knowledgeable and polite staff. All done in 30 mins for a very fair price. Would definitely use again.

Checkatrade review Checkatrade · RH1
★★★★★

Prompt and excellent service

Checkatrade review Checkatrade · RH1
Read all our reviews

Free, no-obligation quote

Get a quote for your pump station in Reigate

Tell us about your pump station and what you need, and we’ll come back with a price.

  • Planned servicing and contracts
  • Repairs, pumps and control panels
  • Alarm call-outs 24/7
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Questions answered

Your pump station questions answered

Why do some homes on Reigate’s slopes need a pump?

If the drains run downhill away from the public sewer, gravity can’t carry the waste there. A pump station collects it in a chamber and pushes it up to the sewer through a narrow pipe. It’s common where houses sit below the road on the hillsides around the town.

Can you set up a regular service contract?

Yes. We set up planned servicing for homeowners, management companies and businesses, with reminders and a written report after every visit.

My pump station is noisy. Is that a problem?

New noises such as grinding, rattling or a pump running far longer than usual are worth checking. They can mean a worn bearing, a blockage or a valve that isn’t closing. Call us before it fails.

Who looks after the pump station on a newer development in Reigate?

It depends. Some are adopted by the water company, while others stay private and are run by a management company or shared by the residents. Check your deeds or service charge paperwork. If it’s private, we can take on the servicing and emergency call-outs.

The pump station alarm is going off. What should I do?

Stop using water as much as you can and call us on 03333 233566. Don’t open the chamber yourself. Tell us what the control panel shows, and we’ll come out to find the fault.

How often does a pump station need servicing?

Most domestic pump stations are serviced every six or twelve months. Busier stations on estates or commercial sites usually need more frequent visits. We’ll recommend an interval after the first service.

Got a different question? Call 03333 233566 or send us a message.

Fully accredited & compliant

We're independently vetted and certified so you can trust who you're letting onto your site.

SafeContractor

Health & safety pre-qualification accreditation, verifying our processes meet recognised safety standards.

RISQS

Railway Industry Supplier Qualification Scheme — approved to work safely within the rail industry supply chain.

Achilles UVDB

Utilities Vetting Database membership, confirming we meet the utilities sector's supply chain standards.

Trading Standards Approved

Vetted and approved under the local authority's trusted trader scheme for honesty and fair dealing.

NADC Member

Members of the National Association of Drainage Contractors, the UK trade body for the drainage industry.

Registered Waste Carrier

Registered with the Environment Agency, so your waste is handled and disposed of fully within the law.

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