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Pump Station Maintenance in Godalming

Servicing, repairs and wet well cleaning for private pump stations at homes, flats and businesses in Godalming and the Wey valley.

Much of Godalming is built on the edge of the Wey floodplain, where the ground is flat and close to river level. Some homes, flats and conversions on that low ground can’t drain to the sewer by gravity and rely on a pump station to lift their waste.

Others are found where newer houses have been fitted into sloping or awkward plots in the town and in Farncombe, or where business units sit below the nearest sewer. Most of the time nobody thinks about them. Then a float sticks or a pump trips, the alarm goes off, and the chamber starts to fill. By then, every flush makes the problem worse.

We service and repair pump stations in Godalming and the villages around it, pump out and jet chambers using our own tankers, and take alarm call-outs at any hour on 03333 233566. For blocks of flats and business units we can set up planned visits, so the owners or managing agent get a report on file every time.

What's included

What our engineers do on site

A thorough service, recorded in writing.

  • Guide rails and chains

    We check the guide rails and lifting chains, so pumps can be lifted out safely when they need work.

  • Non-return valves

    We check the valves stop sewage running back into the chamber after each pump cycle.

  • Every pump run and tested

    Each pump is run and checked. On twin-pump stations we make sure both the duty and standby pumps work.

  • Kiosk and wiring

    The kiosk, cables and connections are checked for damage, damp and wear.

  • Floats and brackets

    Floats are checked for free movement, and their brackets and chains for wear and corrosion.

  • A written report

    You get a record of what we found and anything that needs attention.

When something goes wrong

01
A submersible pump being lifted out of a pump station

Living beside the Lammas Lands

The Lammas Lands are the water meadows that separate Godalming from the river, and they flood in most wet winters. The town has seen serious floods in 1968, 1990, 2000, 2013 and 2020. Between Bridge Street and Catteshall the ground is river silt and sand, and the water table there rises quickly after heavy rain.

High groundwater can seep into chambers and keep pumps running for hours. If your station is on this low ground, regular checks of the pumps, floats and alarm make a real difference. We also look at the kiosk and panel, which can be damaged if water gets in.

Learn more
02
A Clearmasters tanker with its hose run out to a chamber

Alarm call-outs, day or night

If the high-level alarm is sounding or the pumps have stopped, call us at any hour. We find the fault, whether it’s a failed pump, a stuck float, a corroded bracket or a panel problem, and put it right.

If the chamber is close to overflowing, we can empty it by tanker first to buy time while the repair is done.

Learn more

Local to you

Pump station servicing around Godalming

We look after pump stations in Godalming town, Farncombe, Catteshall and Busbridge, and at homes and businesses in Milford, Witley, Elstead and the villages close by. Riverside homes near Bridge Street and flats on the low ground around the town centre are all covered. See the full Godalming area list.

Other services in Godalming

We look after the whole system, not just one part of it.

Related services

Call 03333 233566

What our customers say

9.84/10

Checkatrade

From 134 reviews · Read them
4.9/5

Google

From 63 reviews · Read them

Scores as of October 2026

★★★★★

We've been using Clearmasters for several years now and they've been great. We're in a tricky area to get to but they always make a plan without complaint. Great team! Highly Recommended.

Trevor M. Google review
★★★★★

Had a very good experience with Clear Masters. They provide an excellent, professional service, friendly and helpful, on time as per the agreed price

Richard G. Google review
Read all our reviews

Free, no-obligation quote

Get a quote for your pump station in Godalming

Tell us about your pump station and what you need, and we’ll come back with a price.

  • Planned servicing and contracts
  • Repairs, pumps and control panels
  • Alarm call-outs 24/7
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Questions answered

Pump station servicing FAQs

Our flat near Catteshall has a pump station. Does river flooding affect it?

It can. When the Wey is high, groundwater in the low ground near Catteshall rises too and can get into the chamber. The pumps then work much harder than usual. A service before winter checks the pumps, floats, alarm and seals so the station is ready for it.

What shouldn’t go down the drain to a pump station?

Wet wipes, sanitary products, cotton buds, fat and cooking oil cause most blockages. Even wipes sold as flushable can wrap around pump impellers. Keeping them out is the cheapest way to avoid call-outs.

My pump station is noisy. Is that a problem?

New noises such as grinding, rattling or a pump running far longer than usual are worth checking. They can mean a worn bearing, a blockage or a valve that isn’t closing. Call us before it fails.

Our converted mill building shares a pump station. Whose job is it to maintain it?

It depends on the deeds and on whether the water company adopted it. Stations serving more than one property and joined to the public sewer were mostly transferred to the water companies in 2016. If yours stayed private, the owners or management company are responsible, and we can service it.

Do you empty pump stations?

Yes. We empty and desilt wet wells with our own tankers, either on their own or as part of a service visit.

Why do the pumps keep tripping?

Common causes are wipes and rags wrapping around the impellers, worn pumps, damp in the kiosk or a fault in the panel. A service usually finds the cause, and we’ll explain how to stop it happening again.

Got a different question? Call 03333 233566 or send us a message.

Fully accredited & compliant

We're independently vetted and certified so you can trust who you're letting onto your site.

SafeContractor

Health & safety pre-qualification accreditation, verifying our processes meet recognised safety standards.

RISQS

Railway Industry Supplier Qualification Scheme — approved to work safely within the rail industry supply chain.

Achilles UVDB

Utilities Vetting Database membership, confirming we meet the utilities sector's supply chain standards.

Trading Standards Approved

Vetted and approved under the local authority's trusted trader scheme for honesty and fair dealing.

NADC Member

Members of the National Association of Drainage Contractors, the UK trade body for the drainage industry.

Registered Waste Carrier

Registered with the Environment Agency, so your waste is handled and disposed of fully within the law.

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