Pump stations, septic tanks, treatment plants and drains looked after in Whitehill & Bordon, its new estates and the villages around it.
Whitehill & Bordon has changed enormously since the army left. Former military land has been turned into new homes, a new town centre and employment space, and much more is planned. New developments like these often come with private pump stations and drainage that a management company, rather than the water company, has to look after.
Around the town, the picture is more rural. Villages like Headley, Kingsley, Oakhanger and Standford have homes and farms on septic tanks, cesspits and treatment plants. The ground is largely sandy heathland, which drains freely, but there are wetter, clay patches too, so no two sites are quite the same.
We look after both: pump stations and drains on the new estates, and private drainage in the villages. Our tankers and engineers are in Hampshire most days and we answer the phone 24 hours a day.
New estates often rely on pump stations that stay private until, or unless, the water company adopts them. We service them for management companies and residents’ groups, testing the pumps, floats, alarms and control panels and cleaning the wet well, and we come out 24/7 if one fails.
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We empty septic tanks and cesspits for homes and farms around Bordon and check the tank while we’re there. On sandy ground the drainage field usually copes well, as long as solids are kept out of it by regular emptying.
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Treatment plants need servicing at least once a year. Our engineers check and clean the plant, test the blower and pumps, carry the most common parts and repair it if anything has failed.
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We clear blocked drains with high-pressure jetting and survey problem pipes with CCTV. On new builds, a survey can also show whether a drain was damaged or badly laid during construction.
Learn moreLocal knowledge
A town in the middle of big changes, surrounded by heathland villages.
On new developments, check whether your drains and pump station have been adopted by the water company. If not, the management company is responsible for them.
Much of the area is on sandy ground that drains well, which suits soakaways. Wetter clay pockets can behave very differently.
If your new home’s drains block early on, a CCTV survey can show whether debris was left in them or a pipe was damaged during building.
Local to you
We cover Whitehill & Bordon and the villages around it in east Hampshire.
Whitehill & Bordon · town and nearby
Surrounding villages · where private drainage is common
If you’re in or around Bordon, call with your postcode and we’ll confirm.
Why Bordon customers use us
Whether it’s a pump station on a new estate or a cesspit in Headley, here’s what you can expect.
Our engineers and most of our tanker drivers hold current confined space entry certificates, and the engineers carry the most common parts.
Tanks, treatment plants, pump stations, grease traps and drains, all handled by one team.
We’ve been emptying tanks and servicing systems since long before most of the kit on the market existed.
A waste transfer note with every collection, and a written report after surveys and services.
Emergency call-outs 24 hours a day, 365 days a year, with a real person answering the phone.
Regular customers get a reminder when their next empty or service is due.
Checkatrade
From 134 reviews · Read them
From 63 reviews · Read them
Scores as of September 2026
★★★★★Very professional operation. Super clean tanker. Responded quickly to quote and booking requests. Arrived on time. Kept us notified throughout. Very pleasant and helpful guy operating the equipment. Gave sound advice with ongoing maintenance tips. Will definitely be saving Clearmasters' contact details to use them again.
Angie B. Google review
★★★★★Clearmasters have emptied our Septic Tank for many years. It is not an easy placed tank to get to but the chaps manage perfectly. I find them very efficient, friendly and polite. Thank you Valerie Wise
★★★★★So glad we found them. The team was professional, courteous and helpful. They came the next day and pricing is way more competitive than a national chain. Will be using them again in a year's time to service the pump. Thanks again!
How it works
The same simple process for every job.
Step 1
Call us or book online and tell us what you need. Management companies: let us know how many pump stations or sites you look after and we’ll suggest a service plan.
Step 2
We send a tanker, a jetting van or a service engineer. It helps if:
Step 3
You get a waste transfer note for anything we take away, and a written report after a survey or service. If it’s a regular job, we’ll remind you when the next one is due.
Free, no-obligation quote
Tell us what you need and we’ll come back with a price. If something’s overflowing or an alarm is going off, call us now.
Questions answered
What residents, management companies and homeowners around Bordon ask us most.
Not always. Many pump stations on new developments stay private for some time, or permanently. Your management company or developer should be able to tell you, and it’s often in your purchase paperwork.
Most need servicing at least once or twice a year, depending on size and how many homes it serves. Regular servicing catches worn pumps and sticking floats before they cause a flood.
Sometimes building debris is left in the pipes, or a pipe is damaged or laid at the wrong fall. A CCTV survey will show what’s wrong, and the report can support a claim with the builder.
Yes. We empty septic tanks and cesspits and service treatment plants throughout the villages around Bordon.
It helps the drainage field, because water soaks away more easily. The tank still needs regular emptying, or solids will clog the field eventually.
Yes. We answer 24 hours a day. Call 03333 233566, cut back on water use, and we’ll tell you when we can be there.
Got a different question? Call 03333 233566 or send us a message.
We're independently vetted and certified so you can trust who you're letting onto your site.
Health & safety pre-qualification accreditation, verifying our processes meet recognised safety standards.
Railway Industry Supplier Qualification Scheme — approved to work safely within the rail industry supply chain.
Utilities Vetting Database membership, confirming we meet the utilities sector's supply chain standards.
Vetted and approved under the local authority's trusted trader scheme for honesty and fair dealing.
Members of the National Association of Drainage Contractors, the UK trade body for the drainage industry.
Registered with the Environment Agency, so your waste is handled and disposed of fully within the law.
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