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Septic Tanks & Drainage in East Horsley

Tanks emptied, treatment plants serviced and drains cleared for homes, farms and estates in the Horsleys, Effingham and the villages towards Ripley.

East Horsley is a village of large gardens, mature trees and quiet private roads, strung along the A246 between Guildford and Leatherhead. Its character owes a lot to the first Earl of Lovelace, who bought the Horsley estate in 1840 and remodelled much of it in his distinctive brick and flint style. His buildings, and some of the horseshoe-shaped bridges he built for timber carts in the woods, are still part of the landscape today.

Our work here is a mix. Many homes are on the sewer but sit on big plots with long private drain runs, where roots and age catch up with old clay pipes. Further out, on the downs above the village and across the farmland towards Ockham and Wisley, plenty of houses, farms and converted outbuildings look after their own sewage with a septic tank, cesspit or treatment plant.

Our crews work across Surrey almost every day, and our phone is answered around the clock on 03333 233566 if something goes wrong out of hours.

Our East Horsley drainage and waste services

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More about septic tank emptying and treatment plant servicing in East Horsley.

The Horsleys
& villages
Homes, farms
& estates
Plant servicing
& repairs
Waste transfer
notes
24/7
call-outs

What we do for East Horsley customers

01
A Clearmasters tanker emptying a tank at a rural property

Septic tank and cesspit emptying

From cottages on the edge of the downs to farmhouses out towards Ockham, we pump out septic tanks and cesspits and tell you if anything looks wrong while we’re there. Regular customers can go on a schedule so the tank never gets close to full.

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02
A Clearmasters service van

Treatment plant servicing

Plants at converted lodges, barns and newer rural houses around the Horsleys need a proper service at least once a year. Our engineers check them over, measure the sludge and leave a written report for your records.

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03
A submersible pump being lifted out of a pump station

Repairs when something stops

A silent blower, a high-level alarm or a nasty smell usually points to one failed part. We carry the common ones, so most plants and pumps are running again before we leave.

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04
Clearmasters engineers and vans at work on a commercial site

Drains on larger plots

Long private drain runs under lawns and drives are common in the Horsleys and Effingham. We clear blockages by jetting and use CCTV to show where roots or cracked joints are causing trouble.

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Local knowledge

Drainage around East Horsley: what to know

From chalk downs to London Clay in a couple of miles.

Surrey Hills National Landscape

Sheepleas and the wooded downs above the village are protected, so changes to private drainage up there may need planning advice first.

Clay on the lower ground

Further north, towards Ockham, the London Clay holds water, which makes soakaways and drainage fields slow in winter.

Trees and old pipes

Mature gardens are lovely, but roots find their way into old clay drains. A camera survey shows where.

Local to you

Areas we cover in and around East Horsley

We cover East Horsley, West Horsley, Effingham, Ockham and the villages out towards Ripley and the Wey.

East Horsley · village and nearby

  • East Horsley
  • West Horsley
  • Effingham
  • Effingham Junction

Surrounding villages · where private drainage is more common

  • Ockham
  • Hatchford
  • Wisley
  • Ripley
  • Send
  • Send Marsh
  • East Clandon

Not sure if we cover you?

Anywhere in or around the Horsleys is on our patch. Ring with your postcode and we’ll find a date that suits.

Call 03333 233566

Why East Horsley customers use us

Care for country homes and village drains

From a farmhouse cesspit out towards Ockham to a blocked drain under a drive in Effingham, this is how we work.

  • 34 years in drainage

    We’ve been emptying tanks and servicing systems since long before most of the kit on the market existed.

  • Trained engineers

    Our engineers and most of our tanker drivers hold current confined space entry certificates, and the engineers carry the most common parts.

  • The right kit for the job

    Tankers from 2,000 to 4,000 gallons, jet/vac combination units, CCTV survey kit and confined space teams for pump station wet wells.

  • We remember so you don’t have to

    Regular customers get a reminder when their next empty or service is due.

  • Paperwork done properly

    A waste transfer note with every collection, and a written report after surveys and services.

  • Day and night, all year

    Emergency call-outs 24 hours a day, 365 days a year, with a real person answering the phone.

What our customers say

★★★★★

Excellent service from start to finish. The guys turned up on time and completed the job really quickly and efficiently. Highly recommended.

Checkatrade review Checkatrade · KT24
★★★★★

Great service, as ever...been using Clearmasters for 8 years now, very professional, reliable and have sorted blockages and camera inspection for problems in the past.

Checkatrade review Checkatrade · KT24
★★★★★

Our family have been using Clearmasters for years and are the only choice as far as we are concerned! All the staff are friendly, helpful and accommodating. Couldn’t recommend them highly enough!

Stu Google review

How it works

What happens when you book

The same straightforward process every time.

  1. Step 1

    Tell us what you’ve got

    Call us or book online and tell us what you have and what’s happening. If you know when the tank was last emptied or the plant last serviced, that helps too.

  2. Step 2

    We come out and do the job

    We book a date that suits you and send the right tanker or engineer. It helps if:

    • there’s room for a tanker within reach of the tank, and you tell us if the lane or drive is narrow
    • lids and covers are uncovered and easy to find
    • you let us know about any gates, codes or animals in the field
  3. Step 3

    Paperwork and the next visit

    You get a waste transfer note for anything we take away, and a written report after a survey or service. If it’s a regular job, we’ll remind you when the next one is due.

Book online Call 03333 233566

Free, no-obligation quote

Get a quote for your East Horsley property

Tell us what you need and we’ll come back with a price. If something is overflowing or an alarm is sounding, call us now instead.

  • Free quotes for emptying, servicing and repairs
  • Septic tanks, cesspits, treatment plants and drains
  • Advice on General Binding Rules upgrades
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Questions answered

East Horsley septic tank and drainage FAQs

What people around the Horsleys, Effingham and Ockham ask us most.

How do I know if my house in East Horsley has a septic tank?

Look for one or two large lids in the garden away from the house, and check your deeds or water bill. Homes connected to the sewer pay a sewerage charge; homes with a private system usually don’t.

Can you get a tanker up a private road in the Horsleys?

Usually, yes. We run tankers of different sizes and carry long hoses, so a tank well away from the road is rarely a problem. Tell us about width limits, low branches or soft verges when you book.

Why do the drains under my drive keep blocking?

On older plots with big trees, roots often get into clay pipes through the joints. Jetting clears the blockage, and a CCTV drain survey shows whether a section needs repairing.

My house near Ockham has an old septic tank. Is it still legal?

It depends where it drains. A tank that drains to a soakaway or drainage field can usually stay if it’s in good order and meets the other conditions, but one that empties into a ditch or stream has to be upgraded. The GOV.UK guidance sets out the rules, and a septic tank survey will show what you have.

Which council deals with planning for drainage in East Horsley?

Guildford Borough Council covers East and West Horsley, Effingham, Ockham and Ripley. In the Surrey Hills part of the area, ask them early if you’re replacing a tank or installing a new plant.

What if my tank overflows on a weekend?

Ring 03333 233566. Someone picks up at any hour, weekends and bank holidays included. Meanwhile, hold off on baths, showers and the washing machine to keep the level down.

Got a different question? Call 03333 233566 or send us a message.

Fully accredited & compliant

We're independently vetted and certified so you can trust who you're letting onto your site.

SafeContractor

Health & safety pre-qualification accreditation, verifying our processes meet recognised safety standards.

RISQS

Railway Industry Supplier Qualification Scheme — approved to work safely within the rail industry supply chain.

Achilles UVDB

Utilities Vetting Database membership, confirming we meet the utilities sector's supply chain standards.

Trading Standards Approved

Vetted and approved under the local authority's trusted trader scheme for honesty and fair dealing.

NADC Member

Members of the National Association of Drainage Contractors, the UK trade body for the drainage industry.

Registered Waste Carrier

Registered with the Environment Agency, so your waste is handled and disposed of fully within the law.

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