CLEARMASTERS
Blocked drains and roots
We clear blocked drains with high-pressure jetting and cut out roots from mature trees, then tell you whether the pipe needs a repair.
Learn moreWoodford is a green, comfortable suburb on the edge of Epping Forest, with large Edwardian and inter-war houses on tree-lined roads around Woodford Green, South Woodford and Woodford Bridge. Many homes have been extended, some into basements, and the trees mean roots are never far from the drains.
The River Roding runs along the eastern side of Woodford, through a low valley beside the M11, and has flooded nearby homes in the past. Basements and low-lying gardens are the first to suffer, and pumps need to work when they’re needed.
Our crews work in east London and Essex most days and we answer the phone 24 hours a day, 365 days a year.
Our Woodford drainage services
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Blocked Drains & CCTV Surveys
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Pump Station Servicing
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Flood & Groundwater Removal
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Septic Tank Surveys
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Treatment Plant & Pump Repairs
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Grease Traps & Commercial Waste
Learn moreCovering
Woodford
Woodford
24/7
call-outs
call-outs
Homes &
businesses
businesses
Waste transfer
notes
notes
Own tanker
fleet
fleet
What we do for Woodford customers
Basement pumps
Basements below the sewer rely on pumps. We service them, test the alarms, and respond 24/7 when one fails.
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Flood water removal near the Roding
When heavy rain floods basements, gardens or chambers near the river, our tankers pump the water out and take it away.
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CCTV surveys
Before an extension or purchase, a CCTV survey shows where the drains run and their condition.
Learn moreLocal knowledge
Drainage in Woodford: what to know
Big houses, big trees and a river valley.
The Roding valley
Low ground near the river can flood after very heavy rain. Working pumps and clear gullies help.
Basements
Basements below the sewer depend on pumps. Service them before winter.
Forest trees
Mature trees on the forest edge send roots into old drains.
Local to you
Areas we cover in and around Woodford
We cover Woodford and the neighbouring parts of north-east London and Essex.
Woodford · and neighbourhoods
- Woodford
- Woodford Green
- South Woodford
- Woodford Wells
- Woodford Bridge
- Snaresbrook
Surrounding areas · homes and businesses we cover
- Buckhurst Hill
- Chigwell
- Loughton
- Chingford
- Wanstead
- Gants Hill
- Redbridge
- Ilford
- Leytonstone
- Walthamstow
- Roding Valley
- Barkingside
Not sure if we cover you?
If you’re in or around Woodford, we cover you. Call with your postcode and we’ll confirm.
Nearby areas
Why Woodford customers use us
Careful work on larger homes
Whether it’s a basement pump in Woodford Green or a root-blocked drain, here’s what you can expect.
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Day and night, all year
Emergency call-outs 24 hours a day, 365 days a year, with a real person answering the phone.
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Trained engineers
Our engineers and most of our tanker drivers hold current confined space entry certificates, and the engineers carry the most common parts.
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34 years in drainage
We’ve been emptying tanks and servicing systems since long before most of the kit on the market existed.
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Paperwork done properly
A waste transfer note with every collection, and a written report after surveys and services.
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The right kit for the job
Tankers from 2,000 to 4,000 gallons, jet/vac combination units, CCTV survey kit and confined space teams for pump station wet wells.
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One call for everything
Tanks, treatment plants, pump stations, grease traps and drains, all handled by one team.
What our customers say
9.84/10
Checkatrade
From 134 reviews · Read them
4.9/5
From 63 reviews · Read them
Scores as of September 2026
★★★★★Clearmasters have emptied our Septic Tank for many years. It is not an easy placed tank to get to but the chaps manage perfectly. I find them very efficient, friendly and polite. Thank you Valerie Wise
Valerie W. Google review
★★★★★So glad we found them. The team was professional, courteous and helpful. They came the next day and pricing is way more competitive than a national chain. Will be using them again in a year's time to service the pump. Thanks again!
★★★★★We've been using Clearmasters for several years now and they've been great. We're in a tricky area to get to but they always make a plan without complaint. Great team! Highly Recommended.
How it works
What happens when you book
The same simple process for every job.
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Step 1
Tell us what you’ve got
Call us or book online and tell us what’s happening. If there’s flooding, tell us where.
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Step 2
We come out and do the job
We send the right engineer, van or tanker. It helps if:
- manhole covers are clear of cars, bins and planters
- there’s somewhere nearby for our van or tanker to park
- you tell us about shared drains or neighbours who are affected
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Step 3
Paperwork and the next visit
You get a waste transfer note for anything we take away, and a written report after a survey or service. If it’s a regular job, we’ll remind you when the next one is due.
Free, no-obligation quote
Get a quote for your Woodford property
Tell us what you need and we’ll come back with a price. If you’re flooding, call us now.
- Free quotes for drains, pumps and surveys
- Basement pump servicing
- Flood water removal
Urgent?
03333 233566
Questions answered
Woodford drainage FAQs
What homeowners in Woodford ask us most.
Can you pump out a flooded basement near the Roding?
Yes. Our tankers can remove flood water and take it away, then we can check the pump and drains.
How often should my basement pump be serviced?
At least once a year, ideally before winter.
Why do roots keep blocking my drain?
Mature trees send roots into old clay drains through cracks and joints.
Should I survey my drains before an extension?
Yes. It shows where they run and their condition.
Do you cover Buckhurst Hill and Chigwell?
Yes, and the rest of the area around Woodford.
Are you available out of hours?
Yes. We answer the phone 24 hours a day, 365 days a year. Call 03333 233566.
Got a different question? Call 03333 233566 or send us a message.
Fully accredited & compliant
We're independently vetted and certified so you can trust who you're letting onto your site.
SafeContractor
Health & safety pre-qualification accreditation, verifying our processes meet recognised safety standards.
RISQS
Railway Industry Supplier Qualification Scheme — approved to work safely within the rail industry supply chain.
Achilles UVDB
Utilities Vetting Database membership, confirming we meet the utilities sector's supply chain standards.
Trading Standards Approved
Vetted and approved under the local authority's trusted trader scheme for honesty and fair dealing.
NADC Member
Members of the National Association of Drainage Contractors, the UK trade body for the drainage industry.
Registered Waste Carrier
Registered with the Environment Agency, so your waste is handled and disposed of fully within the law.