Pump stations and drains for Ashford’s growing estates, and septic tanks and treatment plants for the villages around it.
Ashford is one of the fastest-growing towns in the south-east, with big new neighbourhoods on its edges and more planned. New estates often come with private pump stations and drainage looked after by management companies, and servicing them is a big part of our work here.
Around the town, villages such as Wye, Charing, Pluckley, Bethersden, Smarden, Hamstreet and Aldington have many homes and farms on septic tanks, cesspits and treatment plants. Much of the land south of Ashford is Weald clay, and the River Stour drains into the protected wetlands at Stodmarsh, where nutrient levels are a concern.
Our crews work in Kent most days and we answer the phone 24 hours a day, 365 days a year.
Ashford has thousands of homes on recent estates, and plenty of them send their waste through a pump station that’s still privately owned. We put those stations on a planned maintenance cycle, lift and check the pumps, clear the rag and fat from the wet well, and keep the managing agent in the loop with a short report after each visit.
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Out in the villages, from oast conversions near Smarden to farmhouses on the slopes above Wye, we empty tanks and cesspits and keep an eye on their condition. Where the ground is Weald clay, keeping to a regular schedule is what stops a drainage field from clogging.
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Treatment plants in the Stour catchment need to work properly to protect the river and Stodmarsh. Our engineers service them at least once a year and leave a written report.
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If you’re replacing an old tank or building a new home off the mains, we can install a treatment plant. In the Stour catchment, check the nutrient rules with the council first.
Learn moreLocal knowledge
A fast-growing town in the Stour catchment.
Ashford Borough Council asks new homes in the Stour catchment to be nutrient neutral. It affects new treatment plants.
South of Ashford, heavy clay drains slowly and drainage fields struggle in winter.
Many new homes drain to pump stations run by management companies. Check who’s responsible for yours.
Local to you
We cover Ashford and the villages around it.
Ashford · town and nearby
Surrounding villages · where private drainage is common
If you’re in or around Ashford, we cover you. Call with your postcode and we’ll confirm.
Why Ashford customers use us
Whether it’s a pump station on a new estate or a cesspit near Smarden, here’s what you can expect.
Tankers from 2,000 to 4,000 gallons, jet/vac combination units, CCTV survey kit and confined space teams for pump station wet wells.
We can explain what nutrient neutrality means in practice for a new or replacement treatment plant in the catchment.
We’ve been emptying tanks and servicing systems since long before most of the kit on the market existed.
SafeContractor, Achilles UVDB and RISQS approved, so we can get onto managed sites and meet your contractor checks.
Emergency call-outs 24 hours a day, 365 days a year, with a real person answering the phone.
Regular customers get a reminder when their next empty or service is due.
Checkatrade
From 134 reviews · Read them
From 63 reviews · Read them
Scores as of September 2026
★★★★★Turned up on time, cleared the blockage with little fuss and the lads who turned up were professional throughout
Chloe R. Google review
★★★★★Clearmasters have been emptying and servicing our treatment plant for the last 7 years and their service and quality of work is of a high standard. I would highly recommend them.
★★★★★Efficient, courteous, customer-facing. Would not hesitate to recommend to others.
How it works
The same simple process for every job.
Step 1
Call us or book online and tell us what you need. Management companies: tell us how many pump stations you look after.
Step 2
We send the right vehicle for the job. It helps if:
Step 3
You get a waste transfer note for anything we take away, and a written report after a survey or service. If it’s a regular job, we’ll remind you when the next one is due.
Free, no-obligation quote
Send us the details and we’ll price it up. If an alarm is sounding or something’s overflowing, ring us instead.
Questions answered
What residents, management companies and homeowners around Ashford ask us most.
New homes in the Stour catchment have to show they won’t add nutrients to the Stodmarsh wetlands. If you won’t be on mains drainage, it affects the treatment plant you can fit. Speak to the council early.
Not really. Frequent alarms usually point to wipes and fat clogging the pumps, a sticking float, or a pump that’s undersized or worn. A service visit will show which.
Yes. Many homes and farms in the villages around Ashford are off the mains, and we empty and service their systems.
Yes, but for a new home the council will want to see how it meets nutrient neutrality. Replacing an existing system is usually more straightforward. Speak to the council and we’ll fit the plant that suits.
Most need servicing at least once or twice a year.
Yes. We answer the phone 24 hours a day. Call 03333 233566 and we’ll tell you when we can be there.
Got a different question? Call 03333 233566 or send us a message.
We're independently vetted and certified so you can trust who you're letting onto your site.
Health & safety pre-qualification accreditation, verifying our processes meet recognised safety standards.
Railway Industry Supplier Qualification Scheme — approved to work safely within the rail industry supply chain.
Utilities Vetting Database membership, confirming we meet the utilities sector's supply chain standards.
Vetted and approved under the local authority's trusted trader scheme for honesty and fair dealing.
Members of the National Association of Drainage Contractors, the UK trade body for the drainage industry.
Registered with the Environment Agency, so your waste is handled and disposed of fully within the law.
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