How it all started,grew and became what it is today

1958 In the beginning....
Having grown up with a passion in life 'Trucks, Lorries' or as my mother reckons, from my pushchair I used to point and shout 'Lol Lols'. I suppose I was destined to get involved with heavy transportation when I grew up. Whoever would have guessed that you could combine those 'lol lols' with 'poo poos' and make a career!!!!
1975 Experience....
Leaving school with a bunch of 'fives' instead of a bunch of 'O levels' dead end jobs seemed to be the order. I took a job described as 'Tanker Mate' with my local Council (MVDC) and suddenley realised there was a whole lot more involved than just flushing the toilet.
Over the next few years I became mates with many a tanker and in those days most Councils were still responsible for all their local sewers and blockages.
With my now added achievment of passing my motor car driving test I was shared with tanker drivers and drove a large van with what they called the sewer gang
(A crew responsible for unblocking domestic and main sewers in the local area).
Oh what a strange life I was leading, I was now a member of the notorious sewer gang and all my mates were tankers.
Slowly over these years the tanker fleet reduced in size from 6 to 2 trucks and sewer maintenance was being farmed out to private contractors along with cesspools/septic tanks being emptied in the same way as now the Council had started to charge the customer for this service.
Yes, cesspools and septic tanks were emptied FREE of charge back in those days.
1980 Breakthrough.....
Passed my HGV class 3 driving test.... Classes 3, 2 and 1 in those days. Became the Councils main tanker driver.
1982 BLIP.....
Fell out with my boss (Mr McKillock) not difficult to do. Left the Company and took on a local HGV driving job. During this period MVDC dropped the cesspool/septic tank emptying service to all of its customers.
1984 The second coming....
The dead end driving job became no better, even with the firm giving me a brand new truck. I could not believe how much I missed being in the Shi.....fting game and with the knowledge of the Council now having given up their tanker service, the fact I knew the job inside out and had almost treated most of the repetative emptying jobs as a social visit with the customers, I decided to buy an old tanker and go door knocking.
Response was promising so I quit my driving job, paid £1,400.00 of the banks money to a man for a tanker and took to the road on the 16th April 1984.
For the next five years, I concentrated on building up a database of domestic customers, I had to become a commercial vehicle mechanic (constant breakdowns) and by 1989 took the decision to purchase a larger second tanker and take on my first employee 'Good old Melvin'
With this extra help and larger capacity tanker and my achievement of passing my class 1 HGV test, we started to work for the Industrial sector and jobs came in from major Companies like A.R.C. (now Hanson Aggregates) and what I still call the breakthrough, The newly formed PLC Water Company ...Thames Water Utilities.
Around this time we decided to offer a remedial service to customers on all sewage tank repairs and installations. Within three years pressures from emptying demands caused us to drop this installation and maintenance service and from there onwards we have used other companies for all remedial work. We do not and never have sub contracted this work to third partys but prefer to let the customer deal direct with the servicing company, (no mark-up on charges)
The company we recommend not only offers a very professional service but are very much at hand being based at Ockley, Dorking.
To visit their Web-site..... Click Here
More staff were required and another tanker was added, and by 1993 a depot was sourced in Betchworth, Surrey.
1997 Terry Connolly....
My main competitors at this time sold out to a larger tanker Company and Terry who had worked for this competitor for many years decided to join Clearmasters as a driver/partner in the business.
Between us the experience we had of the geographical area and potential of new customers, (as they didn`t like the larger Company approach) was pursued and within two years we moved offices to our current site which was also very convenient for Thames Water as they owned the buildings.
2001 Cleaning up....
More and more work came from the industrial sources and in this year we decided to heavily invest in an all singing, all dancing high volume/deep lifting combination tanker, which instantly took me back to my earlier days with the 'sewer gang', but now I was clearing blockages and cleaning sewers with high pressure water jets instead of steel rods operated manually.
This is still my favourite part of the job as each task is different and I just love a challenge.
With such a dirty job 'I MUST BE CLEAN AROUND THE BEND'
During this time I met my wife Julie who took over our clerical side of the Company which was currently neglected. After many changes and additions to the system, along with recovering old debts, which I had written off by this time, the Company could now relax knowing its administration etc was under tight control.
2005 bought in a fresh driver (John) who was trained to operate along side Terry on the domestic side of the Company.
To Date.....
Pressure jetting and drain maintenance has taken the Company to a new level which has led to CCTV inspection equipment that we can now use for surveying and tracing pipework etc.
At this time we employed another operative (Wayne) who was trained to solely operate these complicated machines.
On 1st October 2006 Clearmasters became a Limited Company and has gone from strength to strength.
During December 2006 the Company received its first brand new tanker. This is now operated by John and has become his 'best mate'.
Additionally we employed Angie to take over the account side of the business to relieve Julie of some of her duties, so she can devote more of her time to the ever growing transport needs.
2007 Julie gains a Standard National Certificate of Professional Competence after intensive training and becomes the Companys Transport Manager. A real credit to her, this was not an easy task. Well done Jue X
2009 has bought a new driver/ jetting operative to our Company. Lloyd now works with Wayne as part of our two man team on the Jetting combination unit. Upgrades to training has included myself, Lloyd and Wayne all renewing our stringent confined space training and all three of us resulted with CP2 certificates. Very essential for the type of work that we are involved in, i.e. entry into manholes and sewers etc
2009 We take delivery of a new combination High Volume Jet/Vac tanker.
A very impressive machine that is more that capable of any cleaning task put before it. Full remote control, with unbelievable pumping and jetting power makes this major investment worth while. This vehicle is now in the capable hands of Lloyd and Wayne. It seems such a far cry since (as mentioned above) I paid £1400 for that first tanker. Scary really!!!
16th April 2009 marks our 25th Anniversary. I still remember writing my first invoice on that day, No 0001 for No 8 Henfold Cotts, Newdigate, whose owners name's ironically were Mr & Mrs French. (no relation) Since that first day we have undertaken close to 60,000 jobs, and that is just to the domestic market, add over 13,000 commercial jobs, I'm sure we can boast that we are rather experienced in our trade, and can state that there aren't many sewage or pumping problems we haven't encountered, along with blocked sewer pipes, to major main sewers. This must relate to Billions of gallons transported.
Gratitudes......
I would like to take this opportunity to thank all past customers who kept faith in us, even through the bad times over the last 25 years... And we look forward to serving them and you for the next 25 years.....
WHICH WILL HOPEFULLY ALL GO TO WASTE......
COLIN
the motion is carried
